Privacy Policy

At Tukargo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect personal information when you interact with our website or services, including:

  • Personal Identification Information: This may include your name, email address, shipping address, phone number, and payment information when you make a purchase or fill out a form.

  • Non-Personal Identification Information: This may include your IP address, browser type, device information, and usage data, such as pages visited or time spent on the site.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payment processing, and communication related to your order.

  • Customer Support: To respond to your inquiries, provide customer service, and improve your experience with Tukargo.

  • Site Improvement: To analyze site performance and usage trends, allowing us to improve our website and tailor our services to better meet customer needs.

  • Marketing and Promotions: With your consent, we may send you promotional emails, special offers, or product updates. You can opt out of receiving these communications at any time.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. Our site is encrypted using Secure Socket Layer (SSL) technology to safeguard sensitive data during transmission.

However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, such as:

  • Service Providers: We may share information with third-party service providers who assist us with payment processing, shipping, website hosting, marketing, or other business operations. These providers are required to keep your information confidential and use it solely for the purposes of providing services to Tukargo.

  • Legal Requirements: We may disclose your personal information if required by law or in response to a legal request, such as a court order or government investigation.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect non-personal identification information. Cookies are small files stored on your device that help us understand how you use our site and improve your browsing experience.

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete personal information.

  • Erasure: Request the deletion of your personal information, subject to legal or contractual limitations.

  • Opt-Out: Opt-out of marketing communications or withdraw your consent for certain data processing activities.

To exercise your rights, please contact us at zhengfeng1308@163.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Tukargo does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it from our records. If you believe we may have collected information from a child, please contact us at zhengfeng1308@163.com.

9. Changes to This Privacy Policy

Tukargo reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at zhengfeng1308@163.com.

By using our site, you consent to the terms outlined in this Privacy Policy.

Thank you for trusting Tukargo!